Mental Health First Aid (MHFA)

CISTC - Construction Industry Safety Training Centre

5.0

Based on 277 reviews

Dion Comerford

16:19 14 Jan 22

Course was well delivered with a variety of training material. Paul the tutor was thorough in delivering the coursework... and ensuring it was understood by all.I am personally not a fan of online courses, but again Paul ensured that the course was delivered effectively, keeping things as interactive as possible engaging the whole class. Would happily recommend and use again!read more

Craig Jones

13:53 14 Jan 22

Thank god that’s over, one of a few tickets that I wasn’t 100% with when I went for the refresher but after the first... couple of hours I knew this would be a good couple of days, our trainer andi from CISTC was absolutely amazing funny but very informative at the same time, he made a possibly very boring course due to amount of theory to be done very enjoyable, he presented the course amazingly and with great content and personal experiences to help along the way, the two days became a pleasure and I’ll definitely be going back and recommending any of my work colleagues to this training centreread more

Paul Garland

12:50 14 Jan 22

Thank Andi for a well presented course jogged they memory of all the thing's that I forgoten over the past 5 years will... be back in the future.👍read more

Eldin Granulo

15:05 21 Dec 21

CISTC are the most professional training and examining body.i had Fantastic experience and walked away feeling like I... know my machines.read more

Dorian Gjura

11:43 08 Nov 21

Just finished my A59 course very happy with the training and the facilities, special thanks to Dime and Mick .

Kieron Wright

13:06 03 Nov 21

Just finished up with my SHEA water training course with Andi Levington. Was a professional teacher and showed good... communication with myself and the rest of the group. Highly recommend!read more

Penny Geeson

17:51 25 Oct 21

Excellent training course, Andi was amazing and explained everything. Very patient too!

Peter Barry

16:11 22 Oct 21

Been here all week doing my supervisory works, had Andy as my trainer and couldn't fault a single thing! Excellent... service and great knowledge shown. I will definitely be returning for any future training. Highly recommended!read more

Martin Thatcher

13:30 22 Oct 21

Just completed the week long NRSWA course as an operative, excellent course, our trainer Andi was superb and had great... knowledge about the whole course and was extremely helpful with any questions we had, the facilities was brilliant and very clean and that canteen was excellent with a great breakfast, would 100% recommend the centre for training.read more

Denis Vasile

12:39 22 Oct 21

Amazing experience, Andi was an amazing trainer . Awsome environemnt to learn.

luke Lillywhite

12:24 22 Oct 21

Danny and Dimi where great instructors/ testers, they delivered the course well and very clear on instruction.Would... recommend them to anyone, thanksread more

mihaita bazgan

10:43 22 Oct 21

Can't express how good the trainer for the NRSWA Streetworks is!!! Andi is the best!Easy to understand him , very open... mindedNice location, well cleaned facilities, good breakfast cooked here and many moreread more

Hayley Prentice

15:26 20 Oct 21

Thanks to Stuart for the SEAT course, my thanks to Tyrone for managing our training requirements, used CISTC several... times, training always of a high standard & reasonably priced, would definitely recommend.read more

Adam Hope

14:20 30 Jul 21

Very good quality of information delivered. Paul created a good friendly, laid-back atmosphere and so it was easy to... learn.read more

Jamie Easterbrook

13:55 30 Jul 21

Really great training, engaging and interactive. By far the best health and safety training I've had to date.

Bianca Wheeler

15:42 18 Jun 21

Just completed my 5 day SMSTS course, a very informative and worthwhile course that covers a wide range of topics in... relation to site management and safety. Paul Green was an excellent trainer who made the course very interactive and genuine with lots of video content and interesting group work included. Highly recommend this course.read more

Andrew Hole

08:26 12 Jun 21

From start to finish the attention to detail, the information, content and the delivery was exceptional. Dimitri was a... first class instructor, everything was covered in great detail and nothing was too much trouble for him, the share of time equally between all the students and catering for everybody’s different needs and skill sets. The little tips that are given from the wealth of knowledge and experience that really makes a differenceThe site is clean and tidy, well equipped plant, oh and the canteen is a bonus free tea coffee.Anyone can start a business however CISTC know how to run a business and they do it very well and thats down to each and everyone of the employees!read more

jeremy Thorpe

13:53 21 May 21

SMSTS Course - This was quite an quite an intensive course with a lot of information to absorb in a short period but... the instructor did a great job of breaking down all the information and making sure all the relevant information was understood. A very enjoyable and informative course, worth doing.read more

glen hulme

13:49 21 May 21

Recently completed the 5 day SMSTS with Paul Green top class instructor and has a great depth of knowledge can't... recommend high enoughread more

Shane Kilgour

19:41 19 Apr 21

Absolute brilliant training center. Highly recommended to anyone who wants to further their knowledge and succeed for a... better future for their family.read more

Roy Parr

16:31 22 Jan 21

I would like to express my sincere thanks for the course, the course was very informative especially as I had been in... the industry for over 40 years you never stop leaning. In some situations dyslexia manifests in me so reading questions in an exam environment becomes very difficult in order to overcome this problem I have to read out the questions aloud so special thanks goes to the instructor Paul in facilitating a means of overcoming my problem and subsequently passing the exam. Many thank to all at CISTC.read more

Glen Harrison

20:19 20 Jan 21

Completed my SSSTS refresher course today with CISTC remotely over a zoom call, this was very awkward at first but the... staff were so helpful, understanding and patient as we all worked together to make it as smooth of an experience as possible. Can't find any faults at all. The staff are very friendly and the course was very informative in the delivery, they made everyone feel at ease considering most of us were A not very good with technology and B quite apprehensive about having an exam, would recommend and look forward to my next course. Thank youread more

josh griffin

21:55 09 Jan 21

Recently completed the forward tipping dumper course at CISTIC and couldn't recommend them enough. From the moment I... arrived at the excellent facilities the trainers were friendly and helpful. The way the course is delivered makes it easy to digest and learn and gives confidence. Some of the best facilities I've been to for any training course as well which makes the test experience feel more real world, I will definitely go back for more trainingread more

Ryan Ian Swinton

09:26 07 Nov 20

I recently completed the SMSTS online , and I not only enjoyed the experience but also took away tons of practical... applications for my work. Our trainer, Paul Green, was a talented facilitator who kept us engaged in the virtual classroom and effectively guided us through a comprehensive curriculum. The course covered a number of useful frameworks and tools with interactive exercises, and I loved the focus on real world experiences shared by our instructor and my fellow learners to drive the concepts home. I highly recommend this course for anyone new to Site Management and for those familiar with the concepts but want to understand practical ways to implement it on the job with success. I look forward to doing more online courses with CISTC.read more

Chris Groves

14:31 29 Oct 20

Stewart took my SMSTS for 5 weeks.Fantastic tutor and fantastic bloke.Very knowledgable. And trains you well.

Gary Watton

12:56 13 Oct 20

I go here sometimes to train guys in confined space work. A great training centre with really nice staff......... And... the canteen serves good grub! 👍🏻read more

Bald Senseless

14:54 09 Oct 20

If only there were a 4 AND A HALF STAR option. Facilities are perfect, instructions are clear, Trainers and Testers... are, like everyone you'll see in the great cafeteria, very welcoming.THIS IS RELEVANT because nobody likes the uncomfortable silence that comes of being an outsider, especially if you're fretting over an upcoming test. The staff (who, remember, won't see you next week after you've finished your course) chat to you like you're one of them. Feeling you're one of the workers really does help, it gets your mindset ready for the course and the test, KEEP THAT.Why only 4 and a half stars?... I'll be brutally honest, it would go down further if certain office staff spent more time in the cafeteria. This review is written during the Covid times of mask wearing and, I hate to have to bring this up, too many of the office staff wander in and out WITHOUT A MASK despite everyone else complying with the notices (no doubt deemed necessary by someone in the offices!) to WEAR A MASK because it's a public place. While everyone else (people who work OUTSIDE AND AT DISTANCE) took off their masks to eat, these repeat offenders would leave their offices (high risk for virus contagion) and walk amongst the diners. My beef is that these diners, if infected by these people, will lose money and perhaps homes, while any infected office worker could probably work from home. I witnessed heated debates over this as rule-abiding groundworkers were simply smiled at and poo-poo'd by office based offenders. STOP THISAway from that unacceptable practice, I have NO criticism or complaint. Everything is so clear and easy to understand, spelled out simply, and the testers have common sense. If you're not safe, they won't pass you out into a dangerous environment with a certificate to get yourself in trouble but, if you're safe, they'll simply advise you on any areas you may need to improve on so you can take your pass cerificate into a job where you can keep learning the skills these excellent Trainers have set you up with.If you're reading this in a mask-free world where CoVid is just a bad memory, this is a FIVE STAR REVIEWread more

M Worthington

13:06 06 Oct 20

I just completed a CAT & GENNY course, very impressed by the instructor (Mike) his knowledge, experience and teaching... skill was impeccable. What used to be a one day course (Too long) has been refined into a half day course without losing quality only gaining in engagement. I will certainly look for courses with CISTC in future. Thanks again!read more

Noel Sigamoney

13:29 02 Oct 20

in July i had my first training course which was held remotely vis Microsoft Teams, i was apprehensive and unsure... whether i would be able to get from the course what i need. i was very pleasantly surprised. it was a slow burner as all other attendees were unsure how it was going to play out, but as the course went on we all grew in confidence and we were comfortable with the "new normal" course style. there was more homework than if you attended but this was only to be expected.the tutor Paul Green made us all feel at ease and managed to get accross the information necessary for us all to understand and be able to complete the course. there was sufficient time allowed for reviewing coursework and for general discussion regarding the course content. i feel far more comfortable if i need to take another remote course. Paul did a great job, the course was informative, educational, instructive, relaxed.Paul, see you in 5 years time.thanksread more

Adrian Crabb

11:57 02 Oct 20

Just completed the street works course with Mick borner as our course instructor,It's was a great course great... delivery from Mick throughout the week,I will be recommending we book all our further courses here.Thanks 👍read more

Arvi Ardi

11:52 02 Oct 20

Very informative accessor made you feel completely at ease. Extremely knowledgeable instructor Mick Borner.Thank you

Tufish Tufish

11:07 09 Sep 20

The course was really concise and interesting.Not one of those you sleep off during the training.Time well spent.Thank... you Akeem BMJvread more

massimo loi

10:58 04 Sep 20

New machinery, nice trainers, nice place and very good facilities too.Strongly recommended!

sunny K

20:16 29 Aug 20

Done mine A17 from here and I got all the support I needed to pass my test. Thank you dan, Dimi and john. Best... instructors every. Highly recommend. Thanks guysread more

George Shephard

09:38 27 Aug 20

Just completed the SSSTS course. A lot of different trades in the class and I learnt a lot from each of them. Stuart... was great and the facilities second to none.read more

Matt Stevens

19:08 26 Aug 20

Stewart was amazing for the last 2 days. Throughly enjoyed the course. And now ive walked away qith more knowledge and... my sssts card. Highly recommendedread more

Δημήτρης Ρομπης

18:54 25 Aug 20

I done the a59 excavator. I am very satisfied, the course was very helpful in all sectors and the staff very helpful,... helping in all areas, nice facilities, from my own experience I recommend it. Very professional, great experience.read more

michael collier

12:13 04 Aug 20

What a great training company. Help us at @Colden Environmental services get all our cscs cardsFast response and good... assessThank uread more

C H

14:23 31 Jul 20

Had Paul Green as an instructor, top man apart from being a Bristol City fan.....we all have a cross to bear.He made... sure we were all prepared for the test and we all had a laugh throughout which helped get us over the line.read more

Mark Binham

10:32 07 Jul 20

Did my SMSTS with the CISTC - I think it was one of the first times the course had been taught on-line by the CISTC,... and appart from a couple of entirely undertandable queries with documentation, it was a good course and well taught. The course worked well, and the tutor ensured the group all contributed and learnt together. My only reservation (hence the four star rating instead of a 5 rating) is the GE700 course book which was supplied electronically and not as a hard copy as I'd expected. Great to have it loaded on my laptop, but most of the delegates found it harder to study, as you can't resize the font for ease of reading and the zoom function is best described as clunky (the original is an A4 book that has been scaled to fit the screen). Buying a hard copy direct from the CITB costs an additional £90.read more

Barry May

08:56 06 Jul 20

I done a59 360 excavator above and below 10tBrilliant resources and brilliant trainer DimaDanny tested me, very... fair and professional.I'm very happy I went to this training centre. 😊read more

ian parker

08:14 27 Jun 20

Very happy with the whole experience here. The training was informative, intelligent and with a clear knowledge of how... the construction industry actually works. Facilities excellent, free coffee, tasty canteen, fresh rolls etc.Their price was fair, industry standard. Flexible training as required. Well worth a callread more

Damian Read

13:48 24 Jun 20

Stuart was an excellent teacher. Pitched the SMSTS refresher course just right, made learning enjoyable and... interesting. Thanksread more

Ben Jessey

14:35 16 Jun 20

Good communication and supportive with any questions the group had.Piratical tasks were fun and was good to put you... outside your normal comfort zone.Stuart was clear with instructions and went over everything clearly.read more

Peter Shone

14:34 16 Jun 20

SSSTC training well delivered, clear and paced nicely. Good examples and great tutor to candidate interactions. Highly... recommend.read more

Clifford Pitman

07:38 09 Jun 20

Carried out Excavator and Dumper tests for all staff and very happy with the service from start to finish. Elliot was... very helpful and will be using as our training provider for all our training needs in the future.read more

Paul Caldicott

12:15 05 Jun 20

Stuart is an excellent trainer. He has an immense amount of knowledge and delivered the 5 day online SMSTS course with... a good deal of humour thrown in, which put us all at ease! I was totally out of my comfort zone doing the course online (I am a technophobe) but with Stuart's patience and understanding, I got there.read more

Kevin Field

11:26 05 Jun 20

The course was enjoyable as well as informative. The only problems were a few connection issues on the Teams app, which... is to be expected. Would recommend to anyone looking to do SMSTS onlineread more

Iain MacInnes

11:20 05 Jun 20

Due to the current Covid 19 restriction the SMSTS 5 Day Course has been adapted by CISTC in order to deliver a remote... learning course through Microsoft Teams. Despite being a first for all concerned, the course was excellent. The instructor Stuart delivered the course with great insight and used a range of teaching styles to engage all the participants in order to cover the large volume of K/U within the course. The only issue with the course was electronic textbooks having to be provided opposed to paper text books but this was a result of the circumstance. I would certainly recommend online training courses from CISTC, particularly to companies based in rural / remote locations.read more

Phill Neale

13:02 02 Jun 20

I'd like to thank both Stuart & Elliot for the comprehensive training time & effort in assisting me passing this... course, very grateful indeed all the best gentsread more

Chad Nel

14:26 22 May 20

Very educational course with a great lecturer that is stuart shuttleworth. Having to deal with the new style of course... management. I feel he done wellread more

Dean Chapman

14:19 16 May 20

I had my CPCS dumper training here which consisted of a day of training and then my test. I was very pleased with the... training I received, Stuart ensured I had all of the information I needed to pass both my theory and practical tests first time. If I need any further training in the future I would not hesitate to come here again.read more

Stuart Rosier

14:47 18 Mar 20

Just completed my SSSTS Course. Trainer Stuart Shuttleworth. He's very knowledgeable in his field. A very worth while... course for individuals looking to move into a position of managementread more

Michael Gaughan

14:49 16 Mar 20

I’ve just completed my Appointed Person A61 recently with Stuart who was very helpful and also a professional. I found... the methods used in the training really good he made it easy to understand and made the course very enjoyable and interesting.read more

barry Stevens

10:38 16 Mar 20

I have just completed and passed the AP lifting course , i would like to thank Stuart for his patience and for... delivering the course in a way that made it very interesting and informative and with the occasional laugh along the way. Despite having a lot of information to take in over a short time , at no point did i feel over loaded , the course was very well structured and Stuart is very knowledgeable and helpful.. The facilities were also first class and the canteen supplied really good fresh cooked food. i would highly recommend CISTC for any upcoming training .read more

Adele Horton

14:08 26 Feb 20

I recently attended a Construction Health & Safety Awareness course and despite being the only female in the room was... made to feel very comfortable. The course content was informative and interesting and the delivery by Stuart was excellent.read more

Brian Goddard

17:06 31 Jan 20

Done my twin drum roller with dimi lovely man and taught me very well thanks to him I passed first time.Done my 10t... above excavator and lifting ops had several trainers one being Danny good instructor and easy going they were all good at teaching me new things.Had Stuart for my test a very good examiner and very fair thanks all passed it first time.Done my operatives street works this week and must say thanks to Mick he made a week long course interesting and a laugh great instructor with good sense of humour he presented the course very well thanks Mick.Would recommended using this company excellent facilities friendly staff and the know there stuff thanks allread more

Rhys Tillman

11:57 31 Jan 20

Very informative accessor made you feel completely at ease. Extremely knowledgeable instructor Mick Borner.

Petero Rokomatu

22:24 27 Jan 20

Facilities are excellent, admin staff and trainers are very helpful and friendly. Trainers have a good range of... experience and knowledge in what they are teaching. Definitely will be using CISTIC again for further training.read more

Declan Davis porter

19:00 11 Jan 20

Completed a telehandler course here yesterday.Trainers were very helpful and informative and all equipment was new and... up to date . I would definitely use CISTC for future training.read more

Chris Thomas

11:32 22 Nov 19

Great facility and trainers. I’ve just completed my Streetworks Supervisor course and it was really well done. Mick was... spot on and massively knowledgeable. We will be doing a lot more training through CISTC.read more

Gareth Hill

06:27 21 Nov 19

Completed my 360 a month or so ago on a weeks course. Had Danny on day 1 for theory that was well thought out and... explained. For the vast majority of the practical training I had Deano. He was tip top, adapted his training methods for different learners, got you over ready for the test so you were able to go in confident. All round great experience with quality staff! Bring pocket money for the canteen, good grub there...Keith Porterread more

Ian Asher

12:06 04 Nov 19

Excellent facilities and friendly environment. We attended the NRSWA 1 day course (signing and guarding) with Mick... Borner. Extremely useful day. Mick was really helpful and clearly very experienced in this field (and lots of others!). Part classroom and part practical, just the right balance. We will definitely be coming back to CISTC to carry out more training in the future.read more

Mark Hayward

11:15 30 Oct 19

Have just been on the AP61 crane lift planners course, well presented and explained.However it only starts to make... sense towards the third day so stick at it.Good Facilities.read more

Connor Mumford

16:13 23 Oct 19

Did my slinger signaller course here last week, amazing facility's and canteen down stairs, I will definitely do future... courses here. Highly recommendedread more

Dan Cason

10:27 06 Oct 19

Having just completed several courses with CISTC I can definitely say they are a great company to train... with.Flexible, friendly & have fitted us in on a tight schedule to get our certifications done for experienced staff to start a new job with a larger construction firm.Thanks guys, will be back soon i'm sure to continue building up our skill base.Dan CasonOwner - Stripe Gardensread more

Andy Johnson

21:40 04 Oct 19

Brilliant training from Stu not just running through boring questions and answers, but genuine teaching of health and... safety and experience and stories that will make you remember the risks at all times. 100% recommendedread more

Daniel Cursaru

16:43 17 Sep 19

I'm on my fourth test with them and I would like to say that all the trainers are great especially Dima and Danny, and... the facility is also great as well.I would also like to say that Georgia has also been very helpful Everytime I needed anything.read more

Ross Miller

09:11 17 Sep 19

Stuart Made my experience so much easier to cope with during my lifting ops it was a really enjoyable experience with... an at ease atmosphere with free parking and coffee facilities thanks Stuart for a great experienceread more

Andy Doolan

06:52 07 Sep 19

Excellent training.. Very knowledgeable trainers. Friendly and helpful and the facilities are exceptional.

Tomas Toleikis

11:58 06 Sep 19

Trainer Steward’ s knowledge of the training subject (traffic marshal and Banksman) was beyond my expectations. The... group received very good theoretical and practical training. Information gained was more than the main course subject. Very good approach to students. Steward shared his experience and revealed some tricks that really helps out working within construction site. Honest and big thank to him.Tomasread more

Alex Kurzweil

11:51 06 Sep 19

Just finished Traffic Banksman Course run by Stuart Shuttleworth - fantastic insight from his vast personal experience... and thoroughly enjoyable course ensuring everyone was fully involved. 100% recommendedread more

matt may

19:08 23 Aug 19

My second visit now once for my crane and now digger ticket and passed both first time due to the staff who are very... helpful and will be returning very soon would recommend to everyone many thanks to all the staffread more

naythen1000

09:13 21 Aug 19

I’ve just completed my Appointed Person A61 with CISTC recently with Stuart who was very helpful and also a... professional. I found the treating technique and methods used in the training really good and makes it easy to understand. I’ve also done my slinger signaller training through Danny Sullivan in 2018 in the same facility and was as good. .Fantastic customer service and friendly stuff .Nice and clean canteen, and great service..Training centre feels like home, it’s well managed, and fully equipped. .Free parking.... I also wanna thank Elliot for sorting all this out, who was very helpful, and transparent. Defiantly Coming back for more training.....read more

Sheila Lavin

08:05 21 Aug 19

Completed my AP course there recently with Stuart as a trainer. Excellent course and thank you for all the help... throughout Stuart. I would definitely recommend. Thanks again. We also use CISTC to book our training and Elliot and all the team are so helpfulread more

Dont Worry

10:34 26 Jul 19

I was made to feel really at ease during both of my ride on roller and forward tipping dumper tests at CISTC Training... Centre.Thank you very much dima for my great training and even bigger thanks to the tester, Stuart, what a great guy!read more

Alex Wilson

19:47 11 Jul 19

Excellent test centre.Did my site safety plus there. Great welfare facility's/Parking.nice canteen (lovely breakfast)... Nice down to earth people training you and not someone reading from a script. Will be doing my SMSTS training there soonThank you again Stuart!Anthony Wentworthread more

Brad Marco

15:22 05 Jul 19

Fantastic company to train with , their facility is top notch and the trainers know what their talking about 100% would... recommend CISTC to any one thinking of taking any of the course I've just completed my dumper ticket with them will be heading back soon to do my roller.read more

Rob Leighfield

09:55 05 Jul 19

Sent 2 staff recently to complete training here. Fantastic service provided absolutely no complaints, I will continue... sending staff for training to CISTC. 5 Stars!read more

Mark Smallpage

17:46 28 Jun 19

The guys here are very friendly and accomodating. Made me feel at ease during the course. Top place 👍

Kay Cee

13:43 28 Jun 19

Stuart smashes it as a trainer, straight to the point, no beating around the bush. Great example videos shown... throughout the course. Will definitely recommend Stuart as a trainer and CISTC is a good training centre.Thank youKareem Cloudenread more

James Healy

11:04 13 Jun 19

Very friendly staff, helpful, facilities was very good,Overall really recommend this place if you wish to do a course... and get the correct training. Elliot and Stuart was a great help!Thanks.read more

DAN ROBERT MINDRECI

15:43 27 Oct 18

Absolutely spot on ! Highly recommended! Best instructors ever, Danny, Dimi and Buzz. Thanks guys you're the best!

stanislav angelov

14:31 18 Oct 18

Everything was perfectly fine all staff good and friendly all facilities clean and tidy.All machine's well maintained!... I wiil recommend the training center definitely.Thank you all guy's!read more

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